Last Updated: 01/10/2023
Thank you for shopping at BarbelandChalk. We value your satisfaction and want to make sure your experience with our products and services is exceptional. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 1 months to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at [email protected].
Exchanges
If you wish to exchange an item for another size or product, please contact us. Additional shipping charges may apply for exchanges.
Damaged or Defective Items
In the unlikely event that your item arrives damaged or defective, please contact us immediately. We will work with you to resolve the issue, which may include providing a replacement or initiating a refund.
Cancellations
If you wish to cancel an order, please contact us as soon as possible. If your order has not yet shipped, we will process the cancellation and issue a refund. If the order has already shipped, you may need to follow the standard return process outlined above.
Policy Changes
We reserve the right to modify this Refund and Returns Policy at any time without notice. Any changes will be posted on our website.
